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Frequently Asked Questions

KIYA Longevity is an online Telehealth Health consulting platform. We change the way people get help with facing life's health challenges by providing convenient, discreet, and affordable solutions. KIYA Longevity makes professional consulting available anytime, anywhere, through a computer, tablet, or smartphone.

Health Consultants on KIYA Longevity are trained, experienced, Naturopathic, and Functional Medicine Doctors. All of them have a Degree or a Doctorate Degree in their field. They have been qualified and certified by their state after completing the necessary education, exams, training, and practice. While their experience, expertise, and background vary, they all possess two years and 1,000 hours of hands-on experience.

The professionals who work through KIYA Longevity are licensed and certified by their state's board as a Naturopathic or Functional Medicine Doctor. However, while the service may have similar benefits, it cannot substitute for traditional face-to-face appointments in every case. Please note that your provider won't make any official medical diagnosis or prescribe medication.

You can also have a video session with your counselor to see each other and talk with each other in a Telehealth Zoom setting (similar to Skype). To talk with your health consultant via video, you will need to schedule a time with your health consultant and log in to your consulting room at that time. Your health consultant will then prompt you to start the video session. After you confirm, you will immediately begin video chatting with your health consultant.

This depends on your health needs and varies a lot from one person to another. Some people feel they get the most value after just a few weeks, while others prefer to stick to the program for an extended period. This is completely up to you.

The service is provided by independent Naturopathic Doctors who work directly with you. These health providers are not employees of KIYA Longevity, and the site doesn't oversee them professionally. Our mission is to build, maintain, and support a platform that lets users and health consultants communicate effectively and facilitate this channel to get the most out of their interaction.

We are obsessed with securing your privacy and confidentiality. We leverage state-of-the-art technology, operation, and infrastructure with one thing in mind: protecting your privacy and safeguarding the information you provide. Our privacy and confidentiality standards are by far more advanced than what is required by law or regulations so that you can feel safe and comfortable.

  • Everything you tell your Health Consultant is protected.
  • We don't cooperate or work with insurance companies or employers, so nothing needs to be shared, reported, or filed with them.
  • Our servers are hosted in a HIPAA Compliant Cloud Platform, ensuring best-in-class security and protection.
  • Our browsing encryption system (SSL) follows modern best practices, providing world-class online security and encryption.