Your KIYA Rewards dashboard is your roadmap to all your points, perks, and rewards dollars!

Once a new tier is achieved, you have 12 months to enjoy the perks and spend the minimum amount in that tier to retain its status.

There are multiple reasons you may not have earned points on your purchase:

• You must have the product for 45-days before points will be earned (this is in line with our 30-day return policy and gives some extra time for shipping).
• You may have canceled your order.
• You may have returned your order. Please note that any points you earn on a purchase you later return will be deducted from your balance.
• Double check you didn’t accidentally check out as a guest. You must be logged in when marking purchases to earn points.

For every dollar spent you will earn 1 point. When you move up to a new tier, for example, an Enthusiast (tier 2) you will be earning points 2x as fast. Muse and Icon (tiers 3 & 4) will earn points 3x as fast. 2000pts = $20 rewards.

After 12 months of inactivity: your points will expire

If you make a purchase using rewards points and decide to return, the points used will not be added back to your account. We recommend exchanging instead of returning. Please contact us if you have additional questions support@kiyalongevity.com

Point accrual started on July 20th, 2022. KIYA Longevity is not responsible for retroactively adding points for prior purchases or accounts.

To keep your Tier status, you must meet the minimum spending requirement within a 12-month calendar year.